The Truth Behind Cavity Wall Insulation

If you and your home are suffering as a result of dampness, mould growth and health issues all related to faulty cavity wall insulation (CWI), you could be eligible for cavity wall compensation.

If you can relate to this and you’re suffering from CWI-related problems, we can provide the help you need and get everything fixed or removed for you free of charge.

You can also seek compensation so you can pay for the repair of consequential damages both to your property and your health.

The Problem With Cavity Wall Insulation

The walls on most properties are made out of two layers, which are separated by a gap or a cavity. Said cavity is in charge of providing insulation and isolation between the interior and exterior layers of the wall. The air that flows freely inside the cavity prevents the heat from exiting and dampness from going into the house.

Cavity wall insulation is the process by which said cavity is filled with an artificial insulating material that is meant to enhance the insulation of the wall. When this process is performed correctly and the insulation is well installed, it reduces the heating and cooling requirements of the property, which will save you a lot of energy and therefore money.

In 2010, the government put its efforts into improving home insulation in order to save energy. They did this through a scheme that allowed energy companies to provide CWI for free.

Energy companies were all given targets to fulfill and if they failed, they were met by penalties for underachievement, which cost the company money. So, in order to hit the targets that were provided, companies started promoting CWI all around. They said it was a free upgrade that would save homeowners around £1000 a year in energy bills.

Eventually this scheme started to reep results, but they weren’t the kind of results that the government had in mind in the first place. Because energy companies were under pressure, the installations were done in a hurry and without the necessary check to confirm suitability. CWI was done in as many as three homes per day instead of the “one home per day” rule.

Wall Mould

Only a few years after the installation, many homes around the country started experiencing problems such as wall dampness, peeled plaster, rotting woodwork, and increased condensation. All of these issues combined created a damp, musty and unhealthy indoor atmosphere which encouraged fungus growth and the deterioration of air quality. This caused many health problems, among which breathing difficulties is the most common one.

This makes it quite clear that retrofitting cavity wall insulation simply does not work, especially in places where it tends to rain quite a bit. In areas where rain is frequent and winds are strong, the exterior layers of the walls become easily damp and the wall cavity is the only thing that can prevent the dampness from moving into the house.

When CWI is done in a retrofitted way, the necessary vapour barrier between the insulation and the exterior wall is impossible to install. This leads to moisture condensation in some homes and this occurs inside the wall, which means the insulation material gets wet, which eventually causes dampness and all of the problems associated with it. This consequence was confirmed when they removed the CWI from some of the affected homes and they found it to be soaking wet.

Insulation can indeed save energy, but when the CWI has failed, it does the exact opposite. What happens is that the insulation absorbs moisture and it becomes this sort of wet blanket that covers the entire house. This moisture keeps the heat away, which will inevitably drive heating costs through the ceiling. Many of the affected homeowners not only found their home to become damp, cold, and uncomfortable, but the promised reduction in energy bill costs was also denied to them.

CWI – A Failed Project

The CWI project’s marketing and installation efforts are both questionable. Energy companies found that selling CWI to homeowners was a lot more difficult than expected given that CWI was considered a need. The main reason why people agreed was because they were promised an increase in energy savings.

The CWI project was claimed to be founded by the government, but it was in fact founded by major energy companies and the government was not directly involved and they did not oversee the installation process.

Cavity Insulation Guarantee Agency

In fact, the only protection that was provided to the consumer came from an organization known as Cavity Insulation Guarantee Agency (CIGA), which provided guarantees of 2 to 5 years for the installations. These guarantees were also misrepresented as government-issued so homeowners would be convinced of the CWI. The truth is that little to no legal responsibility falls onto the government.

When problems began to surface, the CIGA didn’t proceed to investigate and solve the problem, they decided to blame homes and their owners instead, pointing to lifestyle issues or pre-existing faults as the cause. They ignored the fact that homes needed to be checked and cleared for suitability before moving on to perform cavity wall installation.

A careful examination was performed and it revealed serious issues in CIGA management. The majority of CIGA directors were owners of companies that provided insulation services. With such a clear conflict of interest, it’s difficult to understand how CIGA could provide the homeowner protection that they were meant to. In the end, they protected the installation companies instead.

Another issue that made the situation worse was the fact that CIGA is greatly underfunded. The organisation can only compensate around 900 homeowners out of the six million guarantees that they issued with the funds available to them.

Both the Department of Energy and the industry have claimed that only a small percentage of installations failed, but the reality may be worse than that. Insulation faults are not noticeable straight away and it takes a few years for major problems to be noticeable. The fact is that only a small percentage of homeowners are aware of the problem today, many more will be aware of it in the months and years to come.

What To Do In Case Of CWI Issues

Home Mould Illness

The victims of CWI formed an association to take their fight to the insulation industry, the MPs, and the trading standards institutions as well. Eventually they were successful in starting a debate in parliament, where many members agreed that the government should assess the damage caused and provide compensation.

If you have CWI and you notice any of the following issues, you will be able to get compensation.

Visible dampness on the walls.
Mould and mildew growth around the house and other objects.
Excessive condensation on indoor surfaces.
Musty odour.
Rotting woodwork.
Blocked air vents.
Health problems like bronchitis, asthma and allergies.

If you’re in need of assistance to receive CWI compensation and get rid of the insulation, damages, and cover health issues, reach out to us and we will help you! We have agents nationwide, just complete our short form below and we will be in touch.

The Average Compensation Is £23,000! Start Your Claim Right Now!

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Will I have to contribute towards the cost?

No! The problems you are experiencing from your cavity wall insulation are not your fault. Consequently you are not liable for the cost of taking care of these problems. Poor, improper or unprofessional installation are to blame and the company that installed your installation, their insurance company or the CIGA Guarantee will cover all costs and compensation payments.

Further to that we offer a No Win No Fee arrangement. It really is cost free with free repairs to your property and a large lump sum payment as compensation. Why not get in touch today to make your claim, you literally have nothing to lose in making that initial enquiry and everything to gain! Just complete the simple form above.

What happens if I have a successful claim?

When your claim is successful, cash compensation will be awarded as part of your claim and the total amount will be awarded to you as soon as possible after the claim is successful and the funds become available. The next step is to make repairs and fixes to your property, which could involve cavity wall extraction and/or other work to rectify the issues with your property. Cavity Wall Compensation Claims have a dedicated team of surveyors, solicitors and highly skilled building professionals that can guide you through the whole process. Start your claim now.

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